Counter Intelligence:

Get Certified and Thrive In This Fast-Growing Industry

The dispensary is often the first point of contact between patients and the industry. Knowing how to address a patient’s concerns and needs within the law is of primary importance. But it’s also essential that dispensary personnel are educated about safe handling and storing of products, how they are best used and best practices for addressing and retaining patients


How does the course work?

All of our courses have been designed as experiences, not mere information, and developed with each unique audience in mind. Our goal is to get you up to speed and up and running though active learning.

The information in our courses state of the art, but so are the learning methods we employ. Each class uses a variety of media—visual, audio, full motion graphics, charts, infographics—that help users visualize material. Downloadable PDFs and links to outside resources guide users deeper into specific areas, allowing each person to customize his or her experience. Even the questions at the end of each class are designed to be instructive. If someone chooses an incorrect answer, a pop up box explains why it is wrong and then guides users to the correct answer.

Thank you for creating this program. It was truly informative and helped me learn not only more about medical marijuana, but also how to better communicate with my patients.
— Kayla Seligmann, Patient Care Representative, Etain, LLC

The Syllabus

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Welcome to One of the Most Dynamic and Rewarding Places to Work Today!

An Ancient Plant for Modern Illnesses: The History of Medical Cannabis

The Endocannabinoid System: Master Regulator of the Human Body 

Terpenes, Minor Cannabinoids, and Tolerance Explained!

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Delivery Systems, Part 1: Smoking and Vaporization

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Delivery Systems, Part 2: Tinctures, Oils, Capsules, Edibles, Topicals, and More

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Dosing Intelligence

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Side Effects Beyond the 3 D’s (Dizzy, Drowsy, and Dry Mouth)

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Can Cannabis Disrupt The Opioid Crisis?

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Storage and Handling: Do’s & Don’ts

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Six Things Every Great Dispensary Technician Needs to Know

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Greeting a New Patient

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Style Flexing

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Look, Read, Listen!


(Special Bonus Class) Laboratory Testing

What You'll Learn

By the end of this course you’ll be up to speed on:

  • Safe handling, storing and labeling of all products

  • Speaking to patients about sensitive conditions

  • The different methods of delivery and dosing

  • The history and prohibition of medical cannabis

  • The law—what you can and cannot say and do



Your Teachers

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Dr. Junella Chin, DO, Co-Founder & Medical Director

Dr. Chin's integrative, California-based, family practice clinic focused on children with intractable epilepsy, cancer, and autism. For over a decade she saw firsthand just how much medical cannabis can benefit patients. Currently, Dr. Chin is registered with the New York State Medical Marijuana Program where she treats both children and adults.

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Joe Dolce, Founder & CEO

Joe entered the cannabis world with the publication of his book, Brave New Weed: Adventures into the Uncharted World of Cannabis. The reporting took him into the laboratories and offices of the world’s leading scientists and clinicians. The New York Times called it “a loving rethink of all things marijuana... a trusted hitchhiker’s guide to this new universe.”

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Other Courses

Check out Cannabis Therapeutics for healthcare professionals, and Relief Without the High, a DIY dosing course for patients.


Not Ready to Dive in Yet?